Adobe Animate Keeps Crashing? (4 Fixes Working in 2023)

Anant Desai

14/09/2022

2 min read

Post-Production

Adobe Animate Keeps Crashing? (4 Fixes Working in 2023)

Does Adobe Animate keep crashing on your systems? We find out the most common reasons for Animate crashing and how to resolve these issues. 

Why does Adobe Animate keep Crashing?

We’ve found three reasons why your Adobe Animate could be crashing, we’ve listed them below

Outdated Graphics Driver

In most cases, an outdated graphics driver is the main culprit behind Adobe Animate crashing. Nvidia, AMD, and Intel keep updating their graphics drivers. By doing that, they’ll fix bugs in the last version of the graphics driver and enhance the performance.

System below Minimum Requirements

The problem might arise if the user computer lacks the necessary hardware to run Adobe Animate smoothly. 

The recommended specifications for Windows and macOS are:

Windows
  • Intel Pentium 4 or Intel Core Duo ( 2GHz or Faster Processor)
  • 8 GB of RAM (16 GB Recommended)
  • 4 GB of Available Hard Disk Space
mac OS
  • Multicore Intel Processor
  • 2 GB of RAM ( 8 GB Recommended)
  • 4 GB of Available Hard Disk Space

Number of Frames in a Timeline

Adobe Animate could crash if the number of frames in a timeline exceeds the limit. Every Timeline can have only 16,000 frames. If a user exceeds this, it may lead to Animate crashing while exporting.

4 Fixes to Try When Adobe Animate Keeps Crashing

1. Recreate Preferences

Recreating the Animate professional preferences file resolves unexpected issues or unusual performance, such an application crashing. Recreating the preferences file restores the following items to the default settings:

  • All Preferences
  • All Workspace Settings
  • All Project Settings

2. Validate Fonts

Adobe Animate could crash if one or more corrupted fonts are installed. Mac users have mainly encountered this issue. 

Steps to Validate Fonts:

  • Choose Applications > Font Book
  • Choose All Fonts in the left column
  • Select the top-most font in the Font column and press Cmd+A to select all the fonts
  • Choose File > Validate Fonts
  • Click the checkbox next to any damaged or duplicate fonts and click Removed Checked.

3. Turn Off Firewall

Sometimes, Firewall (and antivirus programs) can prevent you from launching Adobe Animate and can also lead to it crashing. Disabling it could prevent Animate from crashing. 

4. Update Adobe Animate

If none of the fixes work, try updating/reinstalling Animate. Adobe eliminates glitches and bugs with new Animate updates to create a user-friendly experience.

Conclusion

Try these quick fixes to help you get back on track in creating some amazing animations. Our Postudio blog has also covered how to fix crashes with other popular post-production tools so that you can find immediate solutions.

FAQ’s

Where are Adobe Animate Recovery Files?

If you have not saved the file yet, Animate saves the copies in its Temp folder. The file names are the same as the originals, with “RECOVER_” added to the beginning of the file name.

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