Premiere Pro Keeps Crashing? 5 Fixes Working in 2024

Desai A
Desai A

24 Jan 2024

-1 min read

Premiere Pro Keeps Crashing? 5 Fixes Working in 2024


Adobe Premiere Pro is deemed one of the best video editing software by millions of users around the globe. However, there are times when the prolific editing tool exhibits problems. A common issue which many users have reported is that Premiere Pro keeps crashing on their systems frequently.

The crashing problem primarily occurs due to internal bugs and misconfigurations besides other reasons. Fortunately, there are multiple ways following which users can resolve the crashing issue. Let us take a closer look at some of the common reasons which cause the issue followed by five efficient fixes which can help users solve Premiere Pro’s problem without hassle.

Premiere Pro Meme


Why does Adobe Premiere Pro Keep Crashing?

As mentioned earlier, Adobe Premiere Pro crashes primarily because of software bugs and misconfigurations. However, there are multiple other factors and issues that cause the video editing tool to crash abruptly. Here is an in-depth look at some of them:

Issue 1 – Outdated Graphics Drivers

An outdated graphics driver exhibits multiple problems, including compatibility and performance issues. There are instances when the main culprit behind the video editing software crashing is an outdated, broken, or corrupted graphics driver.

Solution 1 – Updating Your System’s Graphics Drivers

Updating graphics drivers helps in fixing internal bugs and errors, which in turn enhances software performance. Thankfully, all major graphics card manufacturers such as Nvidia, AMD, and Intel keep rolling out frequent updates to ensure users have a smooth and seamless experience when it comes to using any GPU-centric app or software. ‘

Hence, if Premiere Pro keeps abruptly crashing on your system, updating the outdated graphics card drivers could potentially resolve the crashing issue. Moreover, it could also improve the software’s overall performance.

Issue 2 – The System Does Not Meet Minimum Requirements

To run the video editing tool smoothly, the user’s system must meet Premiere Pro system requirements. If the minimum system requirements are not met, i.e., if the user’s computer lacks necessary hardware like a compatible GPU, and other dedicated hardware to run Adobe’s video editing software smoothly, the crashing problem might present itself.

Solution 2 – Ensuring the Minimum System Requirements are Met

If your system does not meet the minimum requirements of Adobe Premiere Pro and you wish to run the video editing software on it, the best course forward would be to ensure that your device meets the editing tool’s minimum requirements in terms of hardware.

Given below are the minimum system requirements for both Windows and macOS-powered devices:


  • An Intel 6th Generation or newer CPU / an AMD Ryzen 1000 series or newer CPU
  • 8 GB of RAM
  • 2 GB of GPU Memory


  • An Intel 6th Generation or newer CPU
  • 8 GB of RAM
  • 8 GB of Unified Memory for Macs with Apple Silicon Chips and 2 GB of GPU Memory for Intel-powered Macs.

Provided that the minimum system requirements are met, the video editing tool will function without any stutters or frequent crashes.

Issue 3 – System Overheating

Adobe Premiere Pro is a resource intensive application, i.e., it extensively uses the system’s GPU and CPU resources. Since it takes a lot of processing power, running the software for an extended time may lead to the system getting overheated, which can cause the application to crash.

Solution 3 – Closing CPU Intensive Applications

Having lots of programs running in the background may cause your computer to run out of RAM, leading to the graphics-intensive video editing software crashing. Hence, it would be best to shut down all applications that are hogging excessive CPU resources. To do so, here are the steps you need to follow:

  1. Press Ctrl + Shift + Esc simultaneously on your keyboard to open Task Manager. You will be prompted for permission. Click “Yes” to open the Task Manager.
  2. Select any other applications and programs that are using a large amount of CPU or RAM resources, then click “End Task” to close them.

Issue 4 – Corrupted Cache Files

A media cache is a temporary storage space which allows you to store the media files that you import into Premiere Pro. Corrupted media cache files could cause the application to have random crashes.

Solution 4 – Clearing Media Cache Files

To prevent the video editing software from crashing, users are advised to clear media cache files frequently. Besides solving the crash issue, it enhances the editing tool’s performance. This significantly helps power users who are wondering how to run Premiere Pro faster.

To get rid of media cache files, users need to follow the given step-by-step instructions:

  1. Launch Premiere Pro and go to Edit > Preferences > Media Cache.
  2. Click “Delete” to remove the media cache files when the media cache window opens.
  3. Click “OK” and wait for the corrupted temporary files to be removed and for the process to end.
Remove Media Cache Files
Deleting Media Cache Files
How to Clear Media Cache in Premiere Pro

Issue 5 – Misconfigured Settings

Different users have different requirements when it comes to using Adobe Premiere Pro, which is why every individual tweaks the software’s settings as per their needs. However, there are times when the editing tool’s settings or preferences become misconfigured or corrupted. When this happens, it prevents the editing software from functioning properly and often results in crashes.

Solution 5 – Resetting Preferences

By resetting your preferences, Adobe reverts your settings to factory defaults and helps to prevent the application from crashing. To reset preferences, hold the “Alt” key when you click to launch Premiere Pro. Doing so will make a pop-up window featuring screen instructions appear on the screen, asking if you want to reset your preferences.


Encountering frequent errors and issues when working with video editing tools like Adobe Premiere Pro can disrupt editors’ workflow and cause irritation besides other things. One effective way to avoid unnecessary headaches, such as updating graphics drivers or ensuring the minimum system requirements are met, is using Postudio, which is perfect for streamlining your work. It is a highly efficient tool for individuals looking to ease their editing workflow and get more work done seamlessly. To acquire early access to Postudio and work seamlessly, you can register here and get a headstart on your post production projects.


1) Can you get back your Premiere Pro work after it crashes?

If you have the “Auto-Save” feature turned on in Adobe Premiere Pro, you can recover your project by searching for the name of your project in your files.

2) How do I recover an unsaved Premiere Pro project after crashing?

You cannot recover an unsaved Premiere Pro project if the application crashes and you don’t have “Auto-Save” turned on.

3) Where do I find Premiere Pro crash logs on Windows?

C:\Users\[user name]\AppData\Roaming\Adobe\LogTransport2\Logs.

4) Where do I find Premiere Pro crash logs on macOS?

Users/[user name]/Library/Application Support/Adobe/LogTransport2.

Also Read:

A Low-Level Exception Occurred in Premiere Pro

Adobe Premiere Pro Could Not Find Any Capable Video Modules

Adobe Premiere Pro’s Error Compiling Movie Issue & Its Fixes

Fixing Adobe Premiere Pro’s “Could Not Play Any Capable Video Play Modules” Issue


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